FAQ from Simon Hoe RIBA
pickapro asks Simon Hoe RIBA about insurance, project process, clean-up and aftercare in our homeowners frequently asked questions section.
Insurance
Is your company insured?
Yes, we have Professionall Indemnity insurance.
Project Process
What is the project process?
We understand that the important thing in choosing an architect is finding one who can listen to the client’s original idea, and be prepared to take trouble to understand their particular requirements and preferences.
In particular, we feel that it is most important to identify opportunities offered by the site, overcome restrictions imposed by regulations or site conditions, and be able to develop and build that original idea.As your architect, I will be able to advise on the legalities, such as planning issues, and cope with the technicalities, such as Building Regulations.
Once the design is agreed and planning permission is obtained, comprehensive working drawings will be developed to ensure inclusive and competitive tendering for the project by carefully selected builders.
Throughout the build, regular site visits are required to ensure quality control and the monitoring of monthly costs.
On hand-over, we provide Certificates of Opinion on Compliance with Planning Permission and Building Regulations.
Finally, we follow-up all projects to ensure the correction of any defects arising after completion
During what hours are you available to meet customers?
As per agreement with the customer.
Cleanup
Do you remove rubbish arising from project?
Not applicable.
Is cost of rubbish removal included in the quotation?
Not applicable.
Aftercare
Can you provide ongoing maintenance and support?
Yes.



