FAQ from Kieron O Connell Building Services

pickapro asks Kieron O Connell Building Services about insurance, project process, clean-up and aftercare in our homeowners frequently asked questions section.

Is your company insured?

Yes, we carry full Public and Employers Liability Insurance.

What is the project process?

During the initial phone query, general information about the work required will be gathered and an appointment made for a site meeting and project consultation. During the consultation, the site will be assessed and a more detailed discussion of the project will take place. Recommendations and alternatives based on our experience will be provided in accordance to the the clients needs and requirements. A quote for the project can usually be presented at this time for condideration. Upon approval, contracts will be written up and the project started.

During what hours are you available to meet customers?

I am available to meet prospective clients during daytime and evening hours.

Do you remove rubbish arising from project?

Yes, all rubbish directly related to the project will be removed.

Is cost of rubbish removal included in the quotation?

It is, as per agreement.

Can you provide ongoing maintenance and support?

Any problems directly related to work carried out will be corrected to the clients satisfaction.